Read our Terms & Conditions


PAYMENT OF DEPOSITS

At times we kindly ask our guests to pay a deposit of £5 per person to secure your table and restaurant booking.

All prices and timings are stated on our website or over the phone at time of booking.

We ask that you accept our terms and conditions including our cancellation charges during the payment process.

All credit/debit card payments are securely handled by an industry- leading payment processor and are never stored on our website. As outlined in our Privacy Policy we will not share your personal information with third parties for marketing purposes without your consent.

CANCELLATION POLICY

You’re almost there! But before we get you booked in, here are some things you need to know.

Please note we now take a deposit per person in order to secure bookings of 16 people or more between Monday and Friday. Where a deposit is required, we will ask for our £5 gaming charge to be paid up front in order to secure. On arrival you will be required to set up a tab and your deposit will be redeemed against your final bill. Please note that a discretionary 10% service charge will be added to your bill. Please have your credit or debit card details ready. Deposits are required per person for all bookings for 16 people or more.

Please be aware that by completing your reservation, you are accepting our terms and conditions as detailed below.

MAKING A CANCELLATION

If you wish to cancel, please contact us more than 48 hours before your arrival time.

If you cancel or change the date of the booking less than 48 hours prior to your reservation, your deposit will not be refunded. If you are a group of 16+ guests and want to cancel your reservation, you must give 10 days notice otherwise your deposit will not be refunded.

If you do not show up for your booking your deposit will not be refunded.

We ask all our guests to arrive 5 minutes before the time stated on your booking confirmation. If you are running late then please let us know as soon as possible as we can only hold your table for 20 minutes. Please note that e-mails are seldom checked after 6pm, Monday – Friday, so notification of lateness must be made via phonecall. After this time we cannot guarantee your booking, however we will do our best to fit you in if we can and allocate your deposit to a later game. If we have no tables available we will put your deposit towards your restaurant or bar bill if you dine & drink with us. Deposits are non-refundable unless your booking is cancelled within the timed parameters set above.

Reducing the party size within 48 hrs of your booking will forfeit the deposits of each person who is not attending. Please note that for groups of 16+ we require 10 days notice if you wish to reduce the party size.

Increasing the party size prior to arrival requires an additional deposit per additional guest that, in most circumstances will be added to your bill at time of arrival. Please note, we cannot guarantee availability for additional guests after your initial booking has been confirmed. Deposits are taken by credit or debit card. Refunds will be put back to the same card that the booking was taken on. For any additional help for refund methods and our policy surrounding this, please send us message Info@draughtslondon.com

UNDER 18S POLICY

Due to licencing restrictions, no under 18’s are permitted at Draughts without appropriate, responsible adult accompaniment after 9pm. We operate a strict Challenge 25 policy so please be ready to show your ID at time of arrival and throughout any part of the evening. No refunds will be eligible in the circumstance that appropriate ID was unable to be produced. If you have any further questions regarding a large booking you would like to make, where guests will be under 18, please send us a note Info@draughtslondon.com as we may be able to accommodate you during the hours of Monday – Friday, 10am – 5pm. Please note, the accompaniment of a responsible adult must be present at all times. Management reserve the right to deny the sale or provision of alcohol to any adult who presents themselves as the care taker for children, whom we believe is under the influence of alcohol.

COMPETITION POLICY

The promoter is: Draughts Ltd. child companies to Hudson Ventures Holding Ltd. Company Reg: 10709539.

The competition is open to residents of the United Kingdom aged 18 years or over except employees of Draughts London and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

There is no entry fee and no purchase necessary to enter this competition.

Route to entry for the competition and details of how to enter will be explained within the social media post.

Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

Closing date for entry will be exactly two weeks after competition launch. After this date the no further entries to the competition will be permitted.

No responsibility can be accepted for entries not received for whatever reason.

The rules of the competition are: enter by guessing the correct answer and writing it as a social media comment, a winner will be picked at random from the correct answer.

The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

The prize is as follows: a free gaming session for two people at Draughts London. The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

Winners will be chosen at random from all entries and verified by the Promotor.

The winner will be notified by direct message within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

Entry into the competition will be deemed as acceptance of these terms and conditions.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter, Instagram or any other Social Network.