Read our Terms & Conditions
PAYMENT OF DEPOSITS
All prices and timings are stated on our website or over the phone at time of booking.
We ask that you accept our terms and conditions including our cancellation charges during the payment process.
You’re almost there! But before we get you booked in, here are some things you need to know.
Please note we take a card authentication of £10 per person in order to secure bookings of 2 people or more.
Where an authentication is required, payment will not be taken unless there is failure to arrive on time for the booking, at which point we reserve the right to charge £10 per person booked on the authorised card.
Please note that a discretionary 12.5% service charge will be added to your bill.
Please be aware that by completing your reservation, you are accepting our terms and conditions as detailed below.
MAKING A CANCELLATION
If you wish to cancel, please contact us more than 48 hours before your arrival time.
If you cancel or change the date of the booking less than 48 hours prior to your reservation, we reserve the right to charge £10 per person on the authorised card.
If you are running late then please let us know as soon as possible as we can only hold your table for 20 minutes.
Please note that e-mails are seldom checked after 5pm, so notification of lateness must be made via phone call. After this time we cannot guarantee your booking, however we will do our best to fit you in if we can and allocate your deposit to a later game.
Please note, we cannot guarantee availability for additional guests after your initial booking has been confirmed.
For any additional help for refund methods and our policy surrounding this, please send us message Info@draughtslondon.com
UNDER 18S POLICY
Due to licencing restrictions, no under 18’s are permitted at Draughts without appropriate, responsible adult accompaniment after 9pm. We operate a strict Challenge 25 policy so please be ready to show your ID at time of arrival and throughout any part of the evening. No refunds will be eligible in the circumstance that appropriate ID was unable to be produced. If you have any further questions regarding a large booking you would like to make, where guests will be under 18, please send us a note Info@draughtslondon.com as we may be able to accommodate you during the hours of Monday – Friday, 10am – 5pm. Please note, the accompaniment of a responsible adult must be present at all times. Management reserve the right to deny the sale or provision of alcohol to any adult who presents themselves as the care taker for children, whom we believe is under the influence of alcohol.
Large Groups, Parties, Private and Semi Private Hires
All quotations made and bookings accepted are made subject to the following terms and conditions and no addition to or variation of such terms and conditions shall be binding unless agreed by Draughts in writing. For removal of any doubt, the placing of a booking with Draughts shall constitute unqualified acceptance of such terms and conditions.
Should the number of guests fall below the booking amount, the event may go ahead, but you will still be required to hit the agreed minimum spend.
Should the number of guests exceed the booking amount, we reserve the right to refuse entry based on our licensed capacity, fire regulations, and health and safety compliance.
Should you cancel your booking less than 14 days prior to your event date, you will not receive a refund. For exclusive hire of the whole venue, the notice required increases to 30 days. This includes transferring your booking to a different date or venue unless confirmed in writing by Draughts.
Any cancellation requires forfeiture of the agreed venue hire unless confirmed in writing by Draughts.
For food and beverage pre-orders, we require full payment and confirmation of your final numbers no later than 7 days prior to your booking. These pre-orders must be used on the day of your booking and can’t be transferred to a future booking. A discretionary 12.5% service charge will be added to your bill.
Full payment for any agreed minimum spend is due 14 days prior to the booking date. Draughts reserves the right to cancel or suspend the provision of the agreed facilities and services if the payment dates are not adhered to.
We will do our best to accommodate specific game requests but cannot guarantee availability unless specified at least 14 days in advance. Should the desired games not be available, we will do our best to recommend suitable alternatives.
Due to licencing restrictions, no under 18’s are permitted at Draughts without appropriate, responsible adult accompaniment after 9 pm. We operate a strict Challenge 25 policy, so please be ready to show your ID at the time of arrival and throughout any part of the evening. No refunds will be eligible in the circumstance that appropriate ID was unable to be produced. Management reserve the right to deny the sale or provision of alcohol to any adult who presents themselves as the caretaker for children, whom we believe is under the influence of alcohol.
The Client shall be liable for any costs incurred in repairing any damage to the premises or contents provided for the event, including glass or furniture breakages, caused by the Client or its employees or guests.
The promoter is: Draughts Ltd. child companies to Hudson Ventures Holding Ltd. Company Reg: 10709539.
The competition is open to residents of the United Kingdom aged 18 years or over except employees of Draughts London and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
There is no entry fee and no purchase necessary to enter this competition.
Route to entry for the competition and details of how to enter will be explained within the social media post.
Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
Closing date for entry will be exactly two weeks after competition launch. After this date the no further entries to the competition will be permitted.
No responsibility can be accepted for entries not received for whatever reason.
The rules of the competition are: enter by guessing the correct answer and writing it as a social media comment, a winner will be picked at random from the correct answer.
The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
The prize is as follows: a free gaming session for two people at Draughts London. The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
Winners will be chosen at random from all entries and verified by the Promotor.
The winner will be notified by direct message within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
Entry into the competition will be deemed as acceptance of these terms and conditions.
This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter, Instagram or any other Social Network.