Read our Terms & Conditions
PAYMENT OF DEPOSITS
At times we kindly ask our guests to pay a deposit of £5 per person to secure your table and restaurant booking.
All prices and timings are stated on our website or over the phone at time of booking.
We ask that you accept our terms and conditions including our cancellation charges during the payment process.
You’re almost there! But before we get you booked in, here are some things you need to know.
Please note we now take a deposit per person in order to secure bookings of 16 people or more between Monday and Friday. Where a deposit is required, we will ask for our £5 gaming charge to be paid up front in order to secure. On arrival you will be required to set up a tab and your deposit will be redeemed against your final bill. Please note that a discretionary 10% service charge will be added to your bill. Please have your credit or debit card details ready. Deposits are required per person for all bookings for 16 people or more.
Please be aware that by completing your reservation, you are accepting our terms and conditions as detailed below.
MAKING A CANCELLATION
If you wish to cancel, please contact us more than 48 hours before your arrival time.
If you cancel or change the date of the booking less than 48 hours prior to your reservation, your deposit will not be refunded. If you are a group of 16+ guests and want to cancel your reservation, you must give 10 days notice otherwise your deposit will not be refunded.
If you do not show up for your booking your deposit will not be refunded.
We ask all our guests to arrive 5 minutes before the time stated on your booking confirmation. If you are running late then please let us know as soon as possible as we can only hold your table for 20 minutes. Please note that e-mails are seldom checked after 6pm, Monday – Friday, so notification of lateness must be made via phonecall. After this time we cannot guarantee your booking, however we will do our best to fit you in if we can and allocate your deposit to a later game. If we have no tables available we will put your deposit towards your restaurant or bar bill if you dine & drink with us. Deposits are non-refundable unless your booking is cancelled within the timed parameters set above.
Reducing the party size within 48 hrs of your booking will forfeit the deposits of each person who is not attending. Please note that for groups of 16+ we require 10 days notice if you wish to reduce the party size.
Increasing the party size prior to arrival requires an additional deposit per additional guest that, in most circumstances will be added to your bill at time of arrival. Please note, we cannot guarantee availability for additional guests after your initial booking has been confirmed. Deposits are taken by credit or debit card. Refunds will be put back to the same card that the booking was taken on. For any additional help for refund methods and our policy surrounding this, please send us message Info@draughtslondon.com
UNDER 18S POLICY
Due to licencing restrictions, no under 18’s are permitted at Draughts without appropriate, responsible adult accompaniment after 9pm. We operate a strict Challenge 25 policy so please be ready to show your ID at time of arrival and throughout any part of the evening. No refunds will be eligible in the circumstance that appropriate ID was unable to be produced. If you have any further questions regarding a large booking you would like to make, where guests will be under 18, please send us a note Info@draughtslondon.com as we may be able to accommodate you during the hours of Monday – Friday, 10am – 5pm. Please note, the accompaniment of a responsible adult must be present at all times. Management reserve the right to deny the sale or provision of alcohol to any adult who presents themselves as the care taker for children, whom we believe is under the influence of alcohol.